PBSC Website Resources
How Can We Help?
The PBSC Web Team can provide a number of different services, including:
- Creating/updating web pages
- Web design consultations
- Creating/updating forms
- Provide assistance with Modern Campus Omni CMS and the Engage College Events Calendar
To request assistance, please submit a web service ticket.
For questions, please contact the PBSC Web Team.
Engage
Note: CampusLabs, the company that owns Engage, is now known as Anthology - you may see either name on documentation.
Anthology/CampusLabs Support Email
Anthology/CampusLabs Support Phone: 716-270-0000
Tutorials
Organizations
Note: The Web Team is working hard to get departments and programs switched over to their own organization. If you're in immediate need for events or forms, please reach out to Jennifer Boehm at boehmj@palmbeachstate.edu.
Departments
- Cross-Cultural Equity Institute
- Dual Enrollment
- SATC Grant Program
- Student Counseling
- tresPATHS
- TriO
Programs
- Automotive/Diesel Service
- Biotechnology
- Building Construction
- Engineering Tech & Electrical Power
- Marine Service Tech
- Organization Tool Menu Walkthrough
- News Walkthrough
- Updating your Organization
- Changing your Organization's Profile Picture
- Documents Overview
- Updating an Existing Organization Document
- Adding Photos to your Organization's Gallery
Events
Some quick notes:
When you enter an event into Engage, it will instantly be available to view in the system. Events will display on website feeds when the site refreshes at the top of each hour.
The events will only display in feeds if tagged with the proper categories. If you're unsure of what category that is, please contact Jennifer Boehm at boehmj@palmbeachstate.edu.
- Walkthrough: Events & Event Management
- Creating a New Event in your Organization
- Viewing your Event Submissions
- Configuring your Event RSVP Settings (Note: Engage RSVP is only available to students/faculty/staff. If you have an event that is open to the public and need a RSVP form, contact Jennifer Boehm at boehmj@palmbeachstate.edu)
- Making Changes to an Event's Details
- Tracking Event Participation
- Managing Event Invitations and RSVPs
- Assigning an Event Category to an Existing Event
- Creating and Editing Event Locations
Forms
Note: The College does not provide support for Engage forms. You must contact CampusLabs Support for assistance.
- Walkthrough: Forms
- Accessing your Form Submissions
- Creating a Form
- Adding Logic to a Form
- Adding Validation to Form Questions
- Setting up Form Reviewers
- Form Reviewer Workflow
- Publishing a Form
- Tips & Tricks: Creating Smarter Forms
- Reviewing, Approving, Revising and Exporting Form Submissions
- Printing and Saving Form Submissions
CORQ
Support Videos
- Engage Organization Training with Nefi Narvaez
- Engage Branch Manager Training with Nefi Narvaez
Choose an image from our gallery
If you do not see an image that will work for you, please contact the Web Team for assistance.
Video Conferencing
Right-click on the image you would like to use and choose "save image".
Image 1: Belle Glade Campus
Image 2: Boca Raton Campus
Image 3: Lake Worth
Image 4: Lake Worth
Image 5: Loxahatchee Groves Campus
Image 6: Palm Beach Gardens Campus
Image 7: Palm Beach Gardens Campus
Image 8
Image 9
Teams Support
Information Technology (IT) has various knowledge base articles available for to help support you.
If you need further assistance, please put in a ticket or contact the Service Desk at 561-868-3100 (faculty/staff) or 561-868-4000 (students.)
Getting Started - How To Install Teams
Microsoft Teams: Basics and Beyond
Teams Events
Are you planning an event and need help with the technology or equipment?
Just fill out a ticket and a technician will provide tech support & set-up for an event. You can also request live streaming (limited availability, not guaranteed, two or more weeks advance notice required).
Press Enter to add more content
Zoom Support
Information Technology (IT) has various knowledge base articles available for to help support you.
If you need further assistance, please submit a ticket or contact the Service Desk at 561-868-3100 (faculty/staff) or 561-868-4000 (students.)
Schedule a Zoom Meeting in Outlook
Schedule a Zoom Meeting on Someone's Behalf
How do I find a meeting attendance report in Zoom?
Starting a meeting without the host present
View all Zoom knowledge base articles
Zoom also provides helpful instructions on its support site.
Setting up registration for a meeting
Changing your Virtual Background image
Zoom Events roles and permissions
Setting notifications in the Zoom Events Notification Center
Zoom Events
Are you planning an event and need help with the technology or equipment?
Just fill out a ticket and a technician will provide tech support & set-up for an event. You can also request live streaming (limited availability, not guaranteed, two or more weeks advance notice required).
PBSC Website
The College uses Modern Campus Omni CMS as its content management system.
How do I request a change to the website?
The Web Team is in the process of making site-wide changes to the PBSC website to improve the user experience. The College is shifting away from individual department web maintainers and the Web Team will be responsible for making all updates related to the PBSC website. For new sections/pages or updates needed for existing pages, please submit a ticket and we'll be happy to provide support.
Below is a list of current maintainers and pages they support.
Web Content Maintainer: These maintainers have been assigned to review page content and provide updates when needed.
Web Page Maintainer: These maintainers have gone through web training and have access to edit their department web pages.
- For changes needed to the College Catalog, please contact Jennifer Hudson.
- For changes needed to the Student Handbook, please contact Marileidy Guzman.
| Web Directory | Content Maintainer(s) | Last Full Site Audit Review |
|---|---|---|
| 2FA/MFA | Edith Robinson-Johnson | Aug. 2023 |
| Academic Calendar | Gerri Romero | |
| Bachelors | Patricia Alvarez | July 2021 |
| Center for Student Accessibility (CSA) | Richard Hunter | |
| Civility Committee | Monica Hamlin | March 2023 |
| College Readiness | Susan Bierster/Sophia Munro | May 2022 |
| Corporate | Deborah Gordon | Jan. 2022 |
| Financial Aid | Eddie Viera | Jan. 2022 |
| Foundation | Dean Glorioso | June 2022 |
| Graduation | Santrel Carries | Reviewed after each ceremony |
| Honors College | Marcella Montesinos | March 2022 |
| HR (Main Site) | Norma Medina | December 2023 |
| HR (Benefits) | Katrina Valentino | December 2023 |
| HR (College Learning) | Vincent Price | December 2023 |
| IEECE | Katherine Johnson | June 2022 |
| Innovation Lab | Jose Ortiz | May 2022 |
| International Admissions | Francklin Laborde | October 2023 |
| International Students | Jehu Chong | |
| IRE | Ayleen Martinez | Data Literacy: Aug. 2022 |
| Job Corps | Mikayel Ishmael | Feb. 2022 |
| Library | Damian Chacon/Kelley Keith | April 2022 |
| Math Awareness | Lauren Zatto | April 2022 |
| Medical Simulation | Jason Farber | Sept. 2022 |
| New Student Orientation | Jose Murillo | March 2022 |
| Partners/Amazon | Will Fitts | November 2022 |
| Patners Grammarly | Will Fitts | March 2023 |
| Partners/Tropical Shipping | Matthew Lenihan | December 2022 |
| Prep Math | Tricia Lynn | May 2022 |
| SACSCOC | Ayleen Martinez & Julie Sivigny | Aug. 2022 |
| Social Media | Caroline Sheikhnia | Jan. 2022 |
| Student Activities | Greta Jackson | Jan. 2022 |
Last update: 1/10/2024
| Web Directory | Web Maintainer 1 | Web Maintainer 2 | Web Maintainer 3 |
|---|---|---|---|
| Academic Affairs | Shelly Jirinec | Sofia Toledo | |
| Academic Services | Jennifer Hudson | Julie Sivigny | Cynthia Demitruk |
| Athletics (pbscpanthers.com) |
Michael Yousefian |
||
| Auxiliary Services | Jessica Bender | ||
| Bookstore | Jessica Bender | ||
| BPC (Business partnership program/program advisory councils) | Cynthia Parent | ||
| Catalog | Jennifer Hudson | ||
| CCE - (Corporate & Continuing Education) | Cynthia Parent | ||
| CRA | Jeff Nowak | ||
| Curriculum Development | Julie Sivigny | ||
| Facilities | Lisa MacMullen | ||
| Field Observation | Cyndi Demitruk | ||
| Finance | Teresa Woolfe | ||
| HR | Norma Medina | ||
| International Ed - (Study Abroad) | Will Fitts | ||
| IRE - (Institutional Research & Effectiveness) | Alyeen Martinez | Jeffrey Nowak | |
| PantherCard | Jessica Bender | ||
| Procurement | Bill Zaugg | ||
| Purchasing | Bill Zaugg | ||
| Theatre (Dollyhand) | Humberto Echevers | ||
| Theatre (Duncan) | Humberto Echevers | ||
| Theatre (Eissey) | Jennifer Anderson |
Frequently Asked Questions
What browsers can you use with OU Campus?
The most compatible browsers are Mozilla Firefox and Google Chrome. Microsoft Edge is also supported but may not be as reliable.
What guidelines should I follow when naming image or document files?
There are a few things you should remember:
- keep the names as short as possible
- don't use any spaces or special characters (including periods or underscores)
- a dash (-) can be used, if needed, for separation
- don't use all CAPS, unless it includes an acronym
What is Dependency Manager and why do I have to use it?
Dependency Manager is very important because it will automatically update a link if the page happens to be moved or renamed. When creating a hyperlink, you browse and "find" the page you want to link to and OU Campus creates the code for you. This can only be used when linking to PBSC web pages.
Why won't Dependency Manager work? I can't see the page I want to link to.
When creating and working on new pages, always add links to that new page last. To use Dependency Manager, those new pages must be published first and then you will be able to see and link to them.
I updated my page but I don't see the changes on the live site.
All changes must be submitted to be approved and published to the live site for them to show up.
I used Overwrite and uploaded a new version of an already posted document but I don't see the latest version on the live site. Do I need to send the page for approval?
No, when you use overwrite, the update is immediate. No approval or publish is needed and you don't have to touch the page where the link is. However, sometimes you will not see the latest version on your computer because of your browsing history. You can try deleting your browsing history but the easiest way to verify is to try the link in a different browser or ask someone around you to look at the live site to be sure the overwrite worked. Your computer will eventually catch up and see the latest version also.
Why can't I see the image on a page? All I see is a red x.
That generally means the image was deleted from OU Campus which causes the link to that image to be broken. If it is your page, upload the image and then insert it again to the page. If it's not your page, contact the Web Team to fix it.
Is it better to link to a PDF or a Palm Beach State web page?
It is always better to link to a PBSC web page because you can use Dependency Manager which helps prevent broken links. PDF files are often updated and renamed and that can cause broken links, if you don't know to update your link to it.
Why can't I get a single line space? Every time I hit enter, it gives me a double line space.
Double space is the default. You must hold the shift key and then enter to get a single line space.
Intranet
The PBSC College Intranet is our faculty/staff resource to post information internally. Content is categorized into four sections: Professional Development, Events, Announcements and Recognitions. Specific individuals across campus have access to post to these areas. Learn how to post your announcement to the Intranet
