Resumes & Cover Letters
Resume Writing Guide
Resume Overview
Your resume is a marketing tool that introduces you to prospective employers. Overall, it is an opportunity to demonstrate your fit for a particular job opportunity. It explains what you would like to do for the employer by describing your relevant qualifications, skills and accomplishments.
Research the Position
To market relevant skills on your resume, visit the company’s website to learn more about the position and company for which you are applying. Talk to others you know who have worked for the company in similar positions. You may also want to visit websites such as glassdoor.com to learn about a company's interviewing style and questions they have asked other applicants.
Writing Tips
Numbers
Numbers are powerful because they highlight impact. Include numbers to show the amount
of customers served, money saved or earned, time saved, efforts improved, or the result
of each of the examples you offer.
Formatting
Recent research shows that potential employers spend less than 10 seconds reviewing
a résumé. Make sure your resume is easy to read by keeping these suggestions in mind:
- Use every day, professional language and avoid jargon
- Write in concise and easy to interpret sentences
- Give the facts, and don’t explain too much
- Double-space between sections
- Single-space within sections
- Bold or CAPITALIZE section headings
- Use bullet points when creating a list
- Proofread for spelling and grammatical errors
Keywords
Make sure important keywords are in your resume. Keywords are the names of important
tools, procedures, skills, or systems needed to do the work. Most employers scan for
keywords when looking at a resume.
Consider adding keywords from the position description, but do not cut and paste information.
Resume Formats
Chronological
A chronological resume lists work experience starting with your most recent experience
(also referred to as reverse chronological order). This type of resume is best for
a student or graduate that has recent work history related to the position for which
they are applying. Employers typically prefer this resume because it is easy to review
jobs you have held.
Functional
This style of resume lists experiences using skill subheadings. This format is best for someone with no work history or large gaps in
their work history.
Skills are acquired in a variety of ways; formal training, college classes, volunteer experiences, projects, work simulations, and through various experiences during jobs you have held. First, identify 2-3 skill categories that relate to the job you are applying to, and second describe how you acquired the skills. You can list jobs in reverse chronological order, but only include the name of the employer, location, job title and dates. This format is generally not recommended as it may raise red flags with employers.
Combination
This type of resume combines the employment history from the chronological resume
with the skills focus of a functional résumé. However, this resume can be redundant
and lengthy if not done correctly.
Basic Categories
Contact Information
Includes your first and last name, mailing address (optional), telephone number with
area code, professional email address, LinkedIn url (optional), and a link to your
online portfolio (also optional). When considering what phone number to list, be sure
the number provided leads callers to a professional voicemail!
Objective (optional)
This is a short statement that includes the name of the position you are applying
for, the company at which you are applying, and what you hope to contribute.
Summary of Skills (optional)
Instead of an objective, you may choose to list relevant skills that you possess in
a bulleted format.
Education
Includes your highest earned degree or certificate (i.e. high school, vocational school),
and the degree/certificate you are pursuing at Palm Beach State College.
- Start with your most recent school or program.
- On the first line, list the school’s name and city/state the school is in.
- On the second line, name the certification or degree earned, plus the date it was awarded. If you haven’t completed the degree, you can write the anticipated date of completion. (i.e. 2019).
- If your GPA is above a 3.0, feel free to list this on the third line
Experience
Experience can include full and part-time work, volunteer, internship, military, and
active membership involvement.
Start with your most recent experience. On the first line, provide the employer’s name and the city/state of the employer. On the second line, provide your job title, plus your beginning and ending dates of employment. Include 3-5 bullet points that highlight your skills and what you contributed to the position. This is not a job duty description, but a place to provide what you did, as well as an outcome.
Additional Categories (optional)
- Military Experience
- Language
- Accomplishments
- Certifications or Licenses
- Honors & Awards
- Relevant Coursework
- Community Involvement
- Professional/Student Groups
Check Out These Suggestions
Make Sure To:
- Use the same font (size and style) throughout
- Use margins between .5” and 1”, and fonts between 10 and 12 pts
- Tailor your résumé to the position you seek. The skills and experience should be adjusted to fit the job for which you are applying!
- Write brief phrases; full sentences are not necessary
- Support all activities with results and accomplishments
- Include PBSC on your resume even if you haven’t finished your degree yet
- Limit résumé to 1 page, 2 pages max
Avoid:
- Using fancy fonts or difficult to read styles
- Using pronouns such as; I, we, they, and my
- Using colored paper, and graphics or borders unless you are applying for a job in design, media, or film
- Including references information unless specifically asked for. Provide references on a separate document
- Including hobbies or personal interests unless they relate to the job
- Including a photograph
- Writing vague statements or meaningless generic objectives
- Using a font smaller than 10 pts
- Reasons for leaving a previous job
- Including personal data such as marital status, religion, children
- Starting phrases in the experience section with “Responsible for” or “Job duties included”
Sample Actions Words
Achieved
Administered
Advocated
Analyzed
Applied
Approved
Assigned
Attained
Authorized
Balanced
Boosted
Budgeted
Built
Captured
Chaired
Combined
Compiled
Conducted
Conserved
Consulted
Contracted
Converted
Convinced
Coordinated
Created
Cultivated
Debugged
Defined
Delegated
Developed
Delivered
Designated
Designed
Developed
Diagnosed
Directed
Discovered
Displayed
Earned
Edited
Educated
Eliminated
Enforced
Engineered
Enhanced
Ensured
Estimated
Evaluated
Extended
Fabricated
Facilitated
Fashioned
Finalized
Focused
Formed
Fostered
Fulfilled
Furnished
Gained
Generated
Grossed
Guided
Headed
Honed
Hosted
Identified
Illustrated
Imagined
Improved
Improvised
Increased
Influenced
Informed
Initiated
Innovated
Inspired
Interacted
Interpreted
Invented
Joined
Kept
Launched
Learned
Lifted
Listened
Located
Logged
Managed
Marketed
Maximized
Merged
Mobilized
Modified
Motivated
Navigated
Negotiated
Obtained
Opened
Operated
Ordered
Organized
Originated
Outlined
Overcame
Oversaw
Performed
Persuaded
Pinpointed
Piloted
Pioneered
Placed
Planned
Played
Predicted
Prepared
Prescribed
Presented
Prevented
Prioritized
Processed
Produced
Promoted
Proofread
Protected
Provided
Publicized
Purchased
Qualified
Questioned
Raised
Ran
Rated
Reached
Realized
Received
Reconciled
Recorded
Recruited
Reduced
Referred
Regulated
Related
Remodeled
Rendered
Reported
Reshaped
Resolved
Responded
Restored
Retrieved
Reviewed
Revised
Revitalized
Routed
Saved
Scheduled
Screened
Searched
Secured
Selected
Separated
Served
Shaped
Shared
Simplified
Sketched
Solved
Sorted
Specified
Sponsored
Staffed
Structured
Studied
Supervised
Supported
Surveyed
Sustained
Targeted
Tested
Totaled
Tracked
Trained
Translated
Tutored
Uncovered
Unified
Updated
Utilized
Validated
Verbalized
Verified
Vitalized
Resume Examples
Cover Letter Examples
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