• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.

• Set up and maintain paper and electronic filing systems for records, and correspondence, and other material.

• Compose, type, routine correspondence, and reports.

Knowledge/Skills: customer service, attention to detail, able to use word processing and spreadsheets software good spelling, written, and oral communication, organized, knowledge of clerical procedures.